Q1: May I get some samples from your side?
Re: Yes, of course. We’d like to provide 10-1000 g free sample to you, which depends on product you need. For freight, your side need to bear, but we will refund you after you place bulk order.
Q2: What is your MOQ?
Re: Usually our MOQ is 1 kg, but sometimes it also is flexible and depends on product.
Q3: What are the specific categories of your products?
Re: APIs, Organic Chemicals, Inorganic Chemicals, Flavors & Fragrances and Catalysts & Auxiliaries
Q4: What online communication tools does your company have?
Re: 1. Phone 2. Wechat 3. Skype 4. WhatsApp 5. Facebook 6. LinkedIn 7. Email.
Q5: How long I can get my goods after payment?
Re: For small quantity, we will deliver by courier(FedEx, TNT, DHL, etc) and it usually will cost 3-7 days to your side. If you
want to use special line or air shipment, we can also provide and it will cost about 1-3 weeks.
For large quantity, shipment by sea will be better. For transport time, it needs 3-40 days, which depends on your location.
Q6: What’s your after-sales service?
Re: We will inform you progress of the order, such as product preparation, declaration, transportation follow-up, customs
clearance assistance, etc.
