Q1: May I get some samples from your side?
Re: Yes, of course. We’d like to provide 10-1000 g free sample to you, which depends on product you need. For freight, your side need to bear, but we will refund you after you place bulk order.
Q2: What is your MOQ?
Re: Usually our MOQ is 1 kg, but sometimes it also is flexible and depends on product.
Q3: How long does your company's normal product lead time take?
Re:1. For small quantity, within 2 working days after get payments
2.For large quantity, within 1 week after get payments.
Q4: What are the specific categories of your products?
Re: APIs, Organic Chemicals, Inorganic Chemicals, Flavors & Fragrances and Catalysts & Auxiliaries
Q5: What online communication tools does your company have?
Re: 1. Phone 2. Wechat 3. Skype 4. WhatsApp 5. Facebook 6. LinkedIn 7. Email.
Q6: What’s your after-sales service?
Re: We will inform you progress of the order, such as product preparation, declaration, transportation follow-up, customs
clearance assistance, etc.